Freelance Customer Support Expert at AI Startup

Create tasks that replicate E2E audit workflows:

• Create / acquire any necessary data required for the workflow
• Create tasks + decision points within the workflow
• Provide the solution to each decision point, accompanied by a justification for that solution

You’re a strong candidate if you:

• Have at least 2-3 years of recent experience working at a top enterprise with established processes
• Are fluent in English (requirement)
• Have strong analytical and quantitative skills
• Communicate clearly and precisely
• Proficient in Customer Support software and tools
• Professional experience with AI Tools
• A front-row seat to how a YC-backed deep tech company is built
• Direct exposure to the inner workings of startup leadership
• Flexible working hours and the ability to shape your role over time
• Competitive compensation tailored to experience and scope of work