Incident Manager - Detection & Response

About the Role

The Detection & Response (D&R) team protects our systems, users, and data from security threats. We're looking for a Technical Program Manager to own and grow incident management within D&R. This is a senior specialization on the Technical Program Manager ladder, focused on how we detect, respond to, and learn from security and operational incidents. You'll own our incident response lifecycle, from detection and triage through containment, remediation, and post-incident review.

Some of the highest-impact work happens after the immediate response: gathering data on incident trends, reporting on patterns and root causes, and working across engineering, security, infrastructure, and product teams so that broad fixes and systemic improvements actually get implemented. Beyond managing incidents, you'll make sure the organization learns from them and gets better each time.